37
CPSC NEISS Data 2008–2024

Remote Control, Universal Or Ns (excl. Remotes For Toys)

Twenty years of CPSC NEISS emergency-room records for this consumer product category, combined with demographic breakdowns, multi-year injury trends, and matching recall notices.

Home Structures & Construction Materials · CPSC Code 574

Stable over 5 years

The verdict

Remote Control, Universal Or Ns (excl. Remotes For Toys) carry a danger score of 37/100 (low risk), driven by roughly 2,520 ER-treated injuries a year that are roughly flat over the last five years.

37/100
danger score (low risk)
2,520
ER visits per year (avg)
9.5%
end in hospital admission
0-4
most-injured age group

Every figure is rendered from the CPSC NEISS record for product code 574 - last data year 2024.

PlainSafety danger score

0/100100/10037/100
PlainSafety danger score

Source: CPSC NEISS danger-score model As of 2024

How this 37/100 score is built

The score is computed from four CPSC-derived factors for remote control, universal or ns (excl. remotes for toys) - no opinion, no editorializing:

  • Injury volume2,520 ER visits/yr
  • Severity (hospitalization rate)9.5%
  • Fatality rate0.00%
  • 5-year trend-0%

See the full methodology for the exact weighting of each factor.

What the CPSC Data Shows

Remote Control, Universal Or Ns (excl. Remotes For Toys) (CPSC product code 574, in the Home Structures & Construction Materials category) generate an estimated 2,520 emergency-room visits every year in the United States, adding up to roughly 42,844 ER-treated injuries across the 17-year span from 2008 to 2024. PlainSafety derives a danger score of 37/100 for this category (low risk), combining raw injury volume, demographic reach, severity of outcome, and multi-year trend. The five-year trajectory shows that injury counts are roughly flat over the last five years, with the busiest year on record being 2017 (3,240 estimated ER visits) and the quietest 2009 (1,890 estimated visits).

The single most common ER diagnosis for remote control, universal or ns (excl. remotes for toys) is internal injury to the head, accounting for approximately 4,261 visits across the 20-year NEISS window, followed by laceration to the face (3,832 cases). The 0-4 age group absorbs the largest share of injuries, about 8,262 cases over the NEISS window, and males appear slightly more often than the opposite sex in that cohort. Severity outcomes from the NEISS disposition field show that 9.5% of ER visits involving this product end in hospital admission or transfer.

Beyond the hospital-sampled NEISS projections, this page also aggregates 14 consumer incident reports filed directly on SaferProducts.gov, plus 20 anonymized ER narratives - together forming a layered picture of how remote control, universal or ns (excl. remotes for toys) fail in real households. Every figure on this page comes from CPSC-published data: NEISS projects national estimates from a probability sample of about 100 U.S. hospital emergency departments, while SaferProducts.gov collects voluntary reports from consumers, manufacturers, and clinicians. The danger score, trend indicators, and demographic breakdowns update automatically when CPSC releases a new yearly NEISS file, which is why this page is dated 2024-12-31. For regulatory context, consult CPSC recall notices and the SaferProducts.gov public database linked below.

2,520
Injuries / Year
9.5%
Hospitalization Rate
0.00%
Fatality Rate

Annual Injury Estimates (2008–2024)

2K2K3K3K4K 2008201120142017202020232024 3K
Estimated annual emergency-room visits for Remote Control, Universal Or Ns (excl. Remotes For Toys), CPSC NEISS

Source: CPSC NEISS national injury estimates As of 2024

Source: CPSC NEISS national estimates CPSC NEISS national estimates Injuries represent ER-treated cases only

Who Gets Injured?

Age Group Male Female Total
0-4 4,793 3,441 8,262
5-14 4,767 3,092 7,866
15-24 1,429 1,540 2,984
25-34 2,080 1,857 3,937
35-44 1,176 1,561 2,737
45-54 1,238 2,076 3,314
55-64 1,757 1,501 3,258
65-74 1,459 1,962 3,421
75+ 3,176 3,896 7,072

Most Common Injuries

Body Part Diagnosis Est. Injuries
Head Internal Injury 4,261
Face Laceration 3,832
Internal Ingestion 3,142
Face Contusions, Abr. 1,888
Lower Trunk Other 1,549
Mouth Laceration 1,448
Head Laceration 1,447
Upper Trunk Other 1,406
Not Stated/unk Other 1,149
Eyeball Other 850
Shoulder Other 845
Shoulder Dislocation 819
Lower Trunk Fracture 803
Finger Laceration 736
Lower Trunk Strain, Sprain 718

Severity Breakdown

Treated/examined And Released 88.3% (37,848)
Treated And Admitted/hospitalized 8.3% (3,548)
Left Without Being Seen 1.4% (601)
Treated And Transferred 1.4% (591)
Held For Observation 0.6% (268)

ER Visit Narratives

Real anonymized emergency room reports from the CPSC NEISS database.

Age 9 · Male · Face · Laceration · 2024

9YOM PATIENT WAS HORSING AROUND WITH A SIBLING TONIGHT WHEN A REMOTE CONTROL WAS THROWN AT HIS FACE. THE REMOTE HIT HIM IN THE LEFT EYEBROW HE NOW HAS A LACERATION. DX: LEFT EYEBROW LACERATION

Age 55 · Male · Shoulder · Other · 2024

55YOM REACHING TO GET REMOTE AND FELT POP IN SHOULDERDX ACUTE PAIN SHOULDER

Age 12 · Male · Head · Internal Injury · 2024

12YOM WITH ANGER ISSUES REPORTS AFTER PHYSICAL ALTERCATION WITH HIS SIBLING. PATIENT ATTACKED HIS MOTHER AND HIT SIBLING ATTACKED HIM TO DEFEND HIS MOTHER. MOM STATES SIBLING HIT HIM ON THE HEAD WITH A REMOTE CONTROLLER SEVERAL TIMES. DX ASSAULT

Age 73 · Male · Face · Laceration · 2024

73YOM FROM THE NURSING HOME DEVELOPED AMS WAS FOUND HITTING HIMSELF OVER THE HEAD WITH A REMOTE CONTROL HAS A HISTORY OF DEMENTIA HAD A BLEEDING LACERATION AND IS ANTICOAGULATED ON *** DX: LACERATION OF FOREHEAD

Age 19 · Male · Mouth · Laceration · 2024

19YOM P/W LIP LAC, PT GOT HIT ON THE LIP W/ REMOTE CONTROL, DX:LIP LAC

Age 61 · Female · Head · Internal Injury · 2024

61YOF BIBEMS S/P FALL AT HER NURSING HOME. PER PATIENT, SHE WAS GETTING UP TO GET THE REMOTE WHEN SHE FELL AND HIT HER HEAD. PT HAS LAC TO EYEBROW DX; ACUTE CYSTITIS W.O HEMATURIA

Age 87 · Male · Head · Internal Injury · 2024

87YOM TO ER FOR HEAD INJURY & NECK PAIN AFTER FALL AT HOME, NO LOC, PT BENT OVER TO PICKUP THE REMOTE & LOST BALANCE & FELL BACK ONTO BUTT & HIT HEAD, NO LOC, PT COMPLAINS OF NECK PAIN DX FALL, STROKE-LIKE SX'S, COMPRESSION FRACTURE OF CERVICAL VERTABRA

Age 93 · Female · Head · Internal Injury · 2024

93YOF TO ER AFTER A FALL WHEN SHE PICKED UP A REMOTE CONTROL AT ASSISTED LIVING FACILITY & FELL & PT HIT HEAD & LEFT SIDE OF FACE, PT HAS LACERATION TO LEFT SIDE FOREHEAD DX FALL, INJURY OF HEAD, LACERATION LEFT SIDE FOREHEAD

Age 61 · Female · Upper Trunk · Other · 2024

61YOF TO ER FOR CWEST WALL PAIN, PT FELL ON TOP OF THE REMOTE CONTROL & THAT CAUSED INJURY & PAIN TO STERNUM AREA OF CHEST DX CHEST PAIN, STERNUM PAIN

Age 102 · Female · Head · Internal Injury · 2024

102YOF FELL TO CARPETED FLOOR WHEN PICKING UP HER REMOTE CONTROL. DX: CHI

Age 8 · Male · Head · Contusions, Abr. · 2024

8YOM, BROTHER HIT HIM IN THE FACE WITH A REMOTE-CONTROL LAST NIGHT, COMPLAINING OF HEADACHE AND DIZZINESS, DX: CONTUSION OF OTHER PART OF HEAD

Age 66 · Female · Lower Trunk · Other · 2024

66YOF PRESENTS WITH A FALL. PT STATES SHE WAS REACHING FOR HER REMOTE AND FELL ONTO HER KNEES.PT ATTEMPTED TO GET BACK UP BUT FELL AGAIN ONTO HER FACE. NO LOC. PT COMPLAINS OF HIP PAIN, BILATERIAL KNEE PAIN. DX: FALL,RHABDOMYOLYSIS,DECREASED ACTIVITIES OF DAILY LIVING

Consumer Incident Reports

Reports filed by consumers on SaferProducts.gov.

8/9/2011 · Incident, No Injury · Targus · California

I purchased a Targus laser presentation remote, installed the battery as directed and placed the spare battery in the spare battery slot. As I was using the remote, I smelled something burning or melting. I removed the battery cover and discovered that the spare battery was overheating to the point where it was almost too hot to touch. Had it been left in, it would have destroyed the batteries and the remote. As I looked in the slot where the spare goes, there is a metal contact at the bottom where I put the Negative end of the battery but no contact on the positive end. This issue needs to be addressed as it is a considerable safety hazard. Thank you

7/25/2011 · Incident, No Injury · LOGITECH · Michigan

I HAVE A LOGITECH HARMONY ONE REMOTE CONTROL. iT IS APPROXIMATLY 18 MONTHS OLD AND OUT OF WARRANTY. THE REMOTE WAS NOT HOLDING A CHARGE AND GETTING HOT. 1 TRYED TO REMOVE THE BATTERY AND FOUND THAT THE FACTORY BATTERY WAS SWOLLEN AND VERY HOT.IT TOOK 15 MINIUTES TO TRY TO REMOVE AND BELEIVE IT COULD START A FIRE IF I COTINUALLY WAS TO USE THE REMOTE IF IT WAS ON A CHAIR OR A COUCH.

3/18/2012 · Incident, No Injury · LOGITECH · Canada

I own a Logitech Harmony 890 universal remote. It appears that many of these devices have a defect Lithium Ion Battery and defective charging circuit that causes the battery to swell. I have had this experience twice. Given what I have learned about Lithium Ion batteries, I am concerned that this represents a fire hazard. The vast number of incidents with this remote are document in this public thread -- http://forums.logitech.com/t5/Share-Your-Thoughts/Swollen-Battery-for-Harmony-890-Remote/td-p/490214 While Logitech support has replaced the battery, their own support agents acknowledge that the charging circuits have a defect that results in over charging and damage if the remote is left on the charger for more than 3 hours. Multiple attempts to explain to them that this is a fire hazard has results in no meaningful action beyond the battery replacement. While I appreciate the battery, my main concern is the fire risk many of us face. Below I've included a few key extracts from the long thread of interactions I've had with Logitech's support team. I am submitting this report in the hope that this serious safety hazard can be addressed. Thank you for your help. [REDACTED] ---------------------------------------------------------------------------- Here is a message where [REDACTED] indicates that leaving the remote in the charger more than 3 hours can damage the charging circuit: Dear [REDACTED], Thank you for contacting Logitech Customer Care here is your incident number [REDACTED] you can use for future reference. My name is [REDACTED]l and I will be your Technical Support Representative for this case. I understand that you are having difficulties with your Harmony 890 remote. I apologize for the inconvenience that this has caused you. and I will gladly assist you with your concern. [REDACTED], I am very sorry for the inconvenience that you have experienced with your Harmony 890 and for having 2 batteries that had the same problem. Nor

2/9/2013 · Incident, No Injury · LOGITECH · Washington

My Logitech Harmony 900 has been problematic since day 1. It wouldn't hold a good charge without being left on the charger every day. At times the remote will lock up like a computer. To overcome this the battery has to be taken out to restart the device. Initially the battery slid out with some effort but recently when attempting to unlock the remote the battery was almost impossible to budge. Upon getting it out of the remote it looked extremely swelled to the point of bursting. I went online to do some research and the 3.7 volt lithium battery in this remote is a known issue which Logitech takes no responsibility for unless the item is under warranty. This would be like saying we should continue flying the 787 with known battery problems and the company shouldn't have any responsibility. Lithium batteries are known to explode when overheated and whether it is a faulty charger or the battery I don't know but it seems when this many people are complaining about the same issue the company should correct the problem.

2/10/2012 · Incident, No Injury · HUNTER FAN COMPANY · Colorado

Hunter [REDACTED] Fan/Light w/remote #22788 works intermittently and light flashes dim, bright, off, on, etc.

12/8/2011 · Incident, No Injury · LOGITECH · Louisiana

Harmony One Advanced Remote Control battery has swollen to the point of splitting the case of the battery. This is the second time this has happened and when contacting the manufacturer the told me I would have to purchase a new battery and that the swelling was "normal". This is also what their FAQ page states.

12/23/2011 · Incident, No Injury · Dimplex North America Ltd. · Alabama

The consumer said that she not aware that the wall unit was under recall (Release #10-167). On 12/22/11 around 2:30 pm the consumer said that there was a strong odor of electric burning in the house. The consumer was in her bedroom when she smelt the odor. The consumer when downstairs where the living room is located and saw that the plug-in wall unit was completed melted and all around the wall was black. The consumer did not see any flames. The consumer could not immediately unplug the unit because it was extremely hot at touch. The consumer waited a half an hour then unplugged the melted unit. There were no injuries

10/4/2012 · Incident, No Injury · LOGITECH · Pennsylvania

I have a Logitech Harmony Remote Model 900 with a lithium rechargeable battery. The battery swelled and got hot while in the provided charger. I contacted Logitech, who on their website blog, shows the batteries provided to be defective. The company told me they would not replace the product or the battery. I informed them that their product is dangerous and could cause a fire, injury, or death. Logitech representative told me their warranty is limited and they would not replace the dangerously defective battery. I informed them that on their website they make it clear that the battery issues is known and they should not sell dangerous products knowingly. They gave me an indecent number [REDACTED]

Showing 8 of 14 reports.

Product Recalls

Search for active and past recalls related to remote control, universal or ns (excl. remotes for toys) on the CPSC website.

Frequently Asked Questions

How dangerous are remote control, universal or ns (excl. remotes for toys)?

Based on 20 years of CPSC data, remote control, universal or ns (excl. remotes for toys) have a danger score of 37/100 (low risk). An estimated 2,520 ER-treated injuries occur annually in the U.S. related to this product category.

What are the most common injuries from remote control, universal or ns (excl. remotes for toys)?

The most common injury is internal injury to the head, accounting for approximately 4,261 injuries over 20 years.

Are injuries from remote control, universal or ns (excl. remotes for toys) increasing or decreasing?

Stable over 5 years.

Who is most at risk for remote control, universal or ns (excl. remotes for toys) injuries?

The 0-4 age group accounts for the most injuries, with approximately 8,262 cases recorded over 20 years. Males are more frequently injured in this age group.

What happens when someone is injured by remote control, universal or ns (excl. remotes for toys)?

Of all ER visits involving remote control, universal or ns (excl. remotes for toys), approximately 9.5% result in hospital admission. The majority of patients (90.5%) are treated and released from the emergency department.

How can I report a safety problem with remote control, universal or ns (excl. remotes for toys)?

You can file a consumer incident report at SaferProducts.gov, the official CPSC reporting portal. Reports help the CPSC identify emerging hazards and trigger investigations or recalls. You can also call the CPSC hotline at 1-800-638-2772.

Safety Guides

What this means for you

Treat the 37/100 score as relative risk between products, not your personal odds of injury.

  • See where this category ranks against every other tracked product. Full rankings
  • Injuries cluster in the 0-4 age group, take extra care if that describes your household.
  • Check for active recalls on this product before you assume it is safe. CPSC recalls

NEISS estimates ER-treated injuries from a national probability sample of hospitals; they do not capture injuries treated elsewhere or not treated at all.

Data: CPSC National Electronic Injury Surveillance System (NEISS) 2005–2024 and SaferProducts.gov consumer incident reports. Injury estimates are based on a nationally representative probability sample of U.S. hospital emergency departments. This page is for informational purposes only and is not affiliated with the CPSC.