Drapery Or Curtain Rods, Hooks Or Rings

18 YOF HERE FOR A LACERATION TO THE ROOF OF HER MOUTH. SHE CUT IT ON A CURTAIN ROD. DIFFICULT TO UNDERSTAND HOW IT HAPPENED. DX: LACERATION TO ROOF OF MOUTH

38YOF FELL FROM BARSTOOL WHILE HANGING CURTAIN ROD YESTERDAY, FELL HIT FACE ON GLASS DX FACIAL CONTUSION

67YOM PRESENTS AFTER HE CUT AND SMASHED THE TIP OF HIS LEFT MIDDLE FINGER ON A SHOWER CURTAIN ROD. DX: DISPLACED FRACTURE OF MIDDLE PHALANX OF FINGER OF LEFT HAND AND LACERATION WITHOUT FOREIGN BODY OF LEFT MIDDLE FINGER WITH DAMAGE TO NAIL

69YOM WITH INJURY TO FACE, STATES HIS GRANDCHILD HIT HIM WITH A SHOWER ROD.DX: SINGLE SUPERFICIAL LAC. CHIN, NO FB NOTED.

93 YOF TRYING TO HANG CURTAIN ROD, LOST BALANCE AND FELL HITTING TABLE DX CLOSED FX MULTIPLE RIBS

49YOM HAS LACERATION TO THE HAND CUT ON A METAL CURTAIN ROD BRACKET. DX: LACERATION TO HAND.

12YOM PATIENT KICKED A METAL CURTAIN ROD IN THE HOUSE, LACERATION TO THE BOTTOM ON HIS LEFT FOOT DX: LACERATION OF LEFT FOOT

7 YOF CURTAIN ROD FELL ON HEAD. DX SCALP LACERATION

56YOF ACCIDENTALLY POKED HERSELF IN THE LEFT EYE WITH A CURTAIN ROD THE DX: CORNEAL ABRASION

71 YOM. HEAD INJURY AFTER MECHANICAL TRIP & FALL, GOT CAUGHT ON THE DRAPES & FELL FORWARD & STRUCK HIS HEAD. DX: FALL; TRAUMATIC INJURY OF HEAD

26YOF HAD A CURTAIN ROD FALL ONTO HEAD DX: CLOSED HEAD INJURY

26YOF HAD A CURTAIN ROD FALL ONTO HER RIGHT SHOULDER DX: CONTUSION SHOULDER

Caller stated that the metal hook from the shower curtain fell on the floor and her 17 year old daughter stepped on it without seeing it and the hook got inserted halfway through her foot. She took her to the emergency room at St David's Hospital in Austin TX, where she was treated and released for followup. The manufacturer or retailer was not contacted as yet. Caller feels that the hook is a safety hazard.

Product Name: Curtain Rod User: Myself (consumer) Product Usage: Installed in my home for hanging curtains Issue Description: Upon receiving the curtain rod, I noticed that the packaging lacked any product information, including the product name, brand, manufacturer, model, etc. It only contained an empty box and installation instructions. Nevertheless, I proceeded with the installation process. Soon after installation, I noticed that the rod started to bend, and the brackets became loose. Eventually, the rod slipped and fell to the ground. Fortunately, no one was injured in this incident. However, the potential for severe injuries arising from such occurrences is significant. I would appreciate it if you could address this matter promptly to ensure the safety of other customers who may have purchased or will purchase this curtain rod. I kindly request that you take the following actions: Investigate the packaging issue: Look into why the packaging lacks crucial product information, which is essential for identifying and verifying the product's origin, quality, and safety standards. Assess the product's quality and safety: Evaluate the design, materials, and manufacturing of the curtain rod to determine if there are any inherent flaws or defects that contribute to its bending, bracket loosening, and subsequent detachment. Issue a product recall or warning: If the investigation reveals any significant safety concerns, please consider issuing a recall or providing a clear warning to customers who have purchased this specific curtain rod, informing them about the potential risks associated with its usage. Provide appropriate compensation or replacement: As a customer who experienced this safety issue, I kindly request that you consider providing compensation or a suitable replacement for the defective curtain rod. I believe that addressing this matter promptly will not only ensure customer satisfaction but also prioritize the safety of indivi

Purchased Pottery Barn oval glass finials (decorative ends to curtain rods). Within an hour of installing the new finials on the curtain rods, the glass portion of the finial separated from the pewter portion of the finial, falling 8 feet to the ground. Upon closer inspection, it appears the glass (which weighs several pounds) came unglued from the pewter, causing it to fall. No one in my home was hurt. However, we hung these curtains in our children's bedroom - directly above a bed and crib. Had these fallen at a different time, our children could have been seriously injured.

On 03/10/2025, a curtain rod purchased from and manufacturer by West Elm, (parent company Williams-Sonoma, Inc.), fell from it's bracket, hitting my child as it fell down. The manufacturer defect of this product could lead to series safety issues or possibly death. Upon closer inspection, the metal bracket has a fundamental flaw with the construction, leading to premature failure. The metal fatigue over years causes the bracket to tear off under its own load. Upon inspection of 10 other curtain rods purchase from the same retailer around the same time, show there was evidence of this failure in each and every other rod. I have photos that describe the manufacturing defect of this product. In the attached photos you can see the base of the arm bracket that mounts to the rod holder starts to pull the metal and eventually the metal fails and the entire holder that is mounted to the metal base is broken off from the base. The photos show the manufacturing defect, that the base does not have adequate construction to support the rod, especially as the arm bracket that mounds to the wall is mounted about 4-5" out from the wall, increasing the leverage it as when curtains are hung from the bracket. The metal is not thick enough to support the rods, even with lightweight shear curtains and is poorly designed, as the reinforced thicker metal is only the same diameter as the screw that mounds it to the arm, which is why each and every one of these that fell has failed in the same exact manner. Additionally, I have reached out to West Elm support and they did not take the issue seriously as I reported it. Their obligation for consumer safety was not upheld.

I purchased 3 of your Bastis hooks ($2.99) each Article Number: 600.953.21 from your Schaumburg Illinois store about 1 and a half years ago. We used them in our 1 years old son's room and found the hooks dangerous. We installed 3 of them low enough he could grab them. He was able to pull them off the wall and pull out a plastic insert inside the hook (used to hang it to the wall) and put it in his mouth. He did this with 2 of the 3 hooks. We're very disturbed by the quality of this product and the fact that it comes apart so easily and poses such a risk to children. After fishing both of the plastic parts from our son's mouth we threw away all 3 of the hooks. It seems like a huge liability risk on IKEA's part do not design the product so this cannot come apart. Any product that is clearly marketed towards children (like this) should have a warning label or disclaimer about the possibility of becoming a choking hazard. We've purchased many products from IKEA in the past but will be much more careful about what we purchase from you in the future.

Dear West Elm Corporate / CPSC Product Safety Team, I am reporting a serious safety incident involving a curtain rod purchased from West Elm (Order #[REDACTED], September 2011). Earlier today, the entire rod and curtain fell, striking my child on the head. Fortunately, the injury was minor, but this incident represents a severe risk of serious harm, particularly given that the failure occurred without any misuse. Upon inspection, the pre-fused mounting bracket supplied with the product detached, indicating a structural or manufacturing defect. A prior interaction with West Elm customer service incorrectly suggested that the failure was due to improper installation or excessive force, which is false. The bracket is factory-fused and was correctly installed. This response downplayed a significant safety hazard. I am submitting this report to: Ensure West Elm investigates this incident through its Product Safety / Quality Assurance department. Alert the Consumer Product Safety Commission (CPSC) of a potential hazard affecting children and households. I have photos documenting the failure and am keeping detailed records of all communications for regulatory and legal purposes. I request a prompt response regarding how West Elm will address this defect and prevent future injuries. Given the risk of injury, I urge this matter to be treated as urgent.

I have had three curtain brackets from the same West Elm product fail, resulting in two curtain rods suddenly falling off the wall. The brackets were properly installed and failed during normal use (e.g. opening and closing the curtains). There were no injuries, but the rod is heavy metal and could cause harm.