Drinking Fountains

10YOM IS WHEELCHAIR BOUND, WHILE AT SCHOOL FOOT BECAME STUCK IN CHAIR, ASSISTANT CAME TO HELP AND THEY ACCIDENTALLY HIT CONTROLLER ON HIS POWER WHEELCHAIR AND WHEELCHAIR GOT AWAY FROM HIM AND HE WENT FORWARD INTO WATER FOUNTAIN, DX ACUTE KNEE PAIN

7YOM WAS RUNNING AND TRIPPED AND FELL STRIKING HE HEAD AGAINST A WATER FOUNTAIN DX: CONTUSION FOREHEAD

4YOF, FELL AT SCHOOL AN HIT HEAD AGAINST WATER FOUNTAIN,DX:HEAD INJURY

4YOM PATIENT WAS CROUCHING UNDERNEATH A WATER FOUNTAIN, HE HIT THE TOP OF HIS HEAD ON THE BOTTOM OF THE FOUNTAIN. HE SUSTAINED A LACERATION THAT WAS BLEEDING. DX: LACERATION OF HEAD

31YOF WAS AT A RESTAURANT FILLING HER DRINK UP AT THE SELF-SERVE SODA FOUNTAIN WHEN A PIECE OF THE MACHINE FELL OFF ONTO HER HEAD DX: CLOSED HEAD INJURY

48YOF PATIENT STATES THAT SHE LIFTED A WATER COOLER BY ONLY BENDING AT THE WAIST AND LIFTING WITH HER BACK AND FELT PAIN IN HER BACK AND IT SHOT DOWN HER LEG. DX: BACK PAIN

70YOM PRESENTS WITH FROM*** AFTER MECHANICAL FALL. PATIENT REPORTS THAT HE WAS AT A WATER COOLER, AND THERE WAS A WET PATCH ON THE FLOOR CAUSING HIM TO SLIP, FALL AND STRIKE HIS LEFT EYEBROW ON THE FLOOR. DID NOT LOSE CONSCIOUSNESS, NO HEADACHE, DIZZINESS, NAUSEA, VOMITING. SMALL SUB CENTIMETER SKIN TEAR TO LATERAL LEFT EYEBROW. DX: LACERATION OF SKIN ACCIDENT FALL

32YOM PRESENTS WITH THUMB LACERATION AFTER CUTTING IT ON A BROKEN GLASS. DX: LACERATION TO HAND

13YOM HAD A DISAGREEMENT WITH A CLASSMATE AT SCHOOL WHICH MADE HIM HAVE A VIOLENT OUTBURST, PUNCHING A METAL WATER FOUNTAIN DX: LACERATION OF RIGHT HAND, LACERATION OF RIGHT INDEX FINGER

20YOF PRESENTS WITH BACK PAIN, PT STATES 5 WEEKS AGO SHE WAS LIFTING A HEAVY WATER COOLER, AND SHE STRAINED HER BACK. SINCE THEN, SHE HAS HAD SEVERE LOWER BACK PAIN. DX: BACK PAIN

26 YOM FELL AND HIT HIS HEAD ON THE BOTTOM OF A WATER FOUNTAIN. DX: CLOSED HEAD INJURY

13YOM CUT FINGER ON WATER FOUNTAIN AT SCHOOL. DX: FINGER LACERATION

Hello, I’m writing in hopes of getting assistance in what we need to do to make sure our concerns are appropriately resolved and most importantly the health and safety of other consumers with this product. L We have subscribed to Primo Water/ Sierra Springs service plan for a monthly fee that includes rental of their water dispenser and delivery of jugs of water every month. Our Primo Water/ Sierra Springs water cooler began leaking in the upper part of the unit the other day in addition to my wife noticing small white particles in the hot water when dispensed. Over the past year of being subscribed to the program my family has been noticing a plastic like taste in the water occasionally, but Primo Water/ Sierra Springs assured us it was normal and likely form the new jugs delivered. When I opened the cover to expose the area where the steam valve cover/ base are, I noticed the steam valve base with part number PLC-C150090 was full of water and leaking. After further inspection of the valve cover, the white plastic valve cover associated with the steam function was disintegrating and had completely eroded from the hinge it should have been attached too, likely causing the leak and a significant portion of the white valve cover had completely disintegrated, being dispensed in to hot drinking water from the jugs Primo Water/ Sierra Springs delivers. Based on the amount of disintegration, it’s obvious the valve cover has been falling apart for what appears to be a long time and likely since we’ve had product for the past year. My wife drinks hot tea every evening and she had been having shooting pain in her bladder and gut issues since we subscribed to Primo Water/ Sierra Springs program since May of 2022. During the past year she was so concerned about the consistent shooting pain in her bladder and gut issues that developed. My wife made a doctors appointment because she thought she had a bladder infection. The doctor ordered a full blood panel and lab work to p

We rent a Hot and Cold Water Cooler from Crystal Rock and it started a fire in our home We lost two pets in our house fire. Was devastating to loose them. This was a fire started in our home by a water we rent from Crystal Rock. We lost everything we owned and our whole house had to be gutted and rebuilt. This happened 11/27/2021 and we still are not in our home as of now 10/6/22. Our home sustained extreme damage and the loss of our two beloved pets is still extremely bad. You can contact me anytime.[REDACTED] [REDACTED]

I was using my water dispenser Primo and I needed to move it and when I touch the back I got electrocuted or or I got a shock it was me that was using this product and as far as injury my arm tingled for a while due to when I touch the back Grill that plate when I was moving it

A freestanding hot/cold water dispenser operating in the arts & crafts activity room inside of a Rhode Island State hospital emitted smoke and flames, triggering the activation of a sprinkler and smoke alarms systems. The fire was extinguished by the sprinkler system before arrival of local fire department personnel. The fire damaged appliance was collected by the local fire department and a determination was made that the fire originated inside of the appliance and is electrical in nature. There were no injuries resulting from this incident.

On Saturday, August 20, 2022 around 3pm, I entered a Kroger to refill plastic 5-gallon jugs with water at the Glacier water refill station on aisle 11. These jugs had water in them the week before and were used to holding water. The first jug filled up with five gallons just fine. The water stopped after each gallon, and I had to press the start button after what looked like a gallon (5x). As the second jug was filling up almost to the top, I looked over at my cart and then turned back to push the off button, when I heard a loud boom and saw that the bottom of the jug had exploded outward toward me. Both of my hands and wrists were impacted, and I held my left wrist with my right hand because it was bleeding and in a lot of pain. Water was all over the floor and the jug was missing its bottom. The Kroger shift manager [REDACTED] and the security staff helped keep customers away from me while my partner tried to calm me down and make sure I had all my fingers. The staff brought me some ice, and I spoke with [REDACTED] the pharmacist who said he used to work in the ER and thought if I was able to hold my wrist the way that I was that the wrist was not broken. We left the store and went to urgent care after giving our names and numbers to [REDACTED] and his boss [REDACTED]. Xrays showed that I did not have any broken bones, but had serious soft tissue contusions and sprains. I will be out of work for the next two weeks at least. I returned to the same Kroger on Monday, August 22, 2022 and the Glacier station was not marked as “Out of Order” or anything, even though the blue top pour spout was missing on the unit that was present on Saturday. I wanted to report this so the machine gets checked and no one else gets hurt. Thank you for anything you can see to do. The machine in this report had www.glacierwater.com on the side -- that site appears to no longer exist. I believe Primo operates most Glacier sites now: https://primowater.com/self-service-refill-wate

On Monday Morning July 25, 2011 around 10:20 am, my 2 year old daughter was at home when she burned her hand. My daughter was able to draw water despite the alleged child resistant safety-spigot. Her hand was scalded by the 175 degree water. She suffered third degree burns on her hand. Ice Mountain Direct's home delivery website advertises that the hot water safety-spigot is child resistant, but our daughter was able to draw water despite the alleged safety-spigot and dispense the water and burn her hand. We received no instructions or warnings about the water cooler or the unsafe hot water valve or that the hot water feature could be physically turned off. We believe Water Solutions/MTN Products manufactured the cooler. We believe the spigot is manufactured by Tomlinson. A disclaimer reads "Safety lock feature is no more than a deterrence to help prevent accidental use. Children are inquisitive and will eventually figure out how to work this faucet, therefore should be used on cold and room temperature only."

I purchased this model 2-3 years ago from Lowe's. This morning water started pouring out of the cooler from the inside and running out on the floor. I could hear the heating element and cooling compressor running as my 5 year old stood in the water puddle and pointing out the cooler was leaking. Unplugged it and move it outside. I checked the Lowe’s reviews and noticed there were 16 out of 35 (46%) reviews that mentioned leaking. It took a while to figure out what broke. The hot water tank is mounted to the bottom of the main water reservoir. The top threaded portion of the hot water tank is sealed to the bottom of the cold water reservoir with a compression fitting. When the nut inside the reservoir is tightened, it pulls the hot water tank up and compresses the seals. The threaded stem of the hot water tank sheared off just above the seals causing all of the water to stream out through the inside soaking the power cables. I don’t know what caused the other leaks mentioned in the reviews. The poor design of the tank compression fitting could lead to electrocution.

Crystal Springs 6750 Discovery Blvd. Mableton, Ga. 30126 Distributor: DS Waters of America Inc., of Atlanta, Ga. When installing a 5 gallon water bottle on the supplied water cooler there was no warning label. To release anti drip requires pushing down on a bottle that weighs 44 pounds. The container did not have a handle to assist in the install. The snap release required an addition push of 26 pounds to release plastic cap. This allowed injury to right middle finger when it was wedged at base of water bottle. Doctor X-ray finger determined it had a fracture and was unable to work on that day. This is a hazard that could have been avoided with proper warning sticker. Also the release cap required additional pressure to install bottle pushing the bottle down with 70 pounds. I believe the safety release was defective and required the bottle to be pushed on to the cooler.