CPSC NEISS · code 114

Rug Shampooers

Rug Shampooers: danger rank #659 of 838 is not ER-volume rank #550 of 838 (793 estimated ER visits a year; roughly flat over the last five years).

Laundry & Household Appliances CPSC NEISS through 2024

Danger score versus ER volume

Danger score versus ER volume

According to CPSC NEISS 2005-2024, Rug Shampooers ranks #659 of 838 by danger score (30/100) at ER-volume #550 of 838 (793/yr). They are not the same ranking.

#659
danger rank of 838
#550
ER-volume rank of 838
30/100
danger score
793/yr
estimated ER visits (avg)

Danger score combines injury volume, hospitalization, fatality, and five-year trend. ER volume is the average annual NEISS estimate alone. Rank 1 is highest on each list.

Where this category's danger score sits nationally

Danger score (30/100) across 838 scored CPSC product categories

30 Among the lowest lower than 79% of 838 product categories

scored CPSC product categories, bucketed by value

Each bar is a band; taller bars hold more product categories. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CPSC NEISS, PlainSafety danger-score model · 2024

Composite verdict

Composite Safety Score: 32/100

One verdict blending 4 independently-sourced dimensions from two separate CPSC systems, each benchmarked against all 838 scored product categories by percentile rather than raw value, so no single huge-volume category can dominate the scale.

B
Dimension Value National percentile Weight applied Source
Injury severity (hospitalization + fatality blend) 2 12th 35% CPSC NEISS 20-year severity index
Annual ER injury volume 793 30th 30% CPSC NEISS estimated annual ER-treated injuries
5-year injury trend -9% 52nd 15% CPSC NEISS 5-year % change in ER-treated injuries
Consumer incident reports 21 56th 20% CPSC SaferProducts.gov public incident report count

Methodology: each dimension is ranked against the full population's p10/p25/p50/p75/p90 breakpoints and interpolated to a 0-100 percentile; the composite is the weighted average of available percentiles. See methodology for the full benchmark table.

Where 15,860 estimated ER injuries land on the body

Body-part shares from the same CPSC NEISS injury_types extract for product code 114. Segments sum to 15,860 - a body-map mix, not a danger score or ER-volume rank.

Two danger lenses

Same-group peer scores and this product's dial

The bars compare PlainSafety danger scores inside the Laundry & Household Appliances group (same CPSC NEISS extract). The dial is this product's score alone on the Low/Moderate/High bands. Do not read a peer bar as an ER-visit count.

Laundry & Household Appliances danger scores

1. Propane, Lp Or Butane Gas…49/1002. Vacuum Cleaners40/1003. Electric Blankets Or Shee…38/1004. Washing Machines, Other O…37/1005. Clothes Dryers, Not Speci…37/1006. Electric Heating Pads37/1007. Automatic Garage Doors Or…35/1008. Rug Shampooers30/100
Higher score = higher composite danger in this group. Peer set is other scored products sharing the same CPSC group.
0/100100/10030/100
PlainSafety danger score · Rug Shampooers

Source: CPSC NEISS danger-score model As of 2024

How this 30/100 score is built

The score is computed from four CPSC-derived factors for rug shampooers - no opinion, no editorializing:

  • Injury volume 793 ER visits/yr Below median volume
  • Severity (hospitalization rate) 1.7% Low admission rate
  • Fatality rate 0.00% No recorded fatalities
  • 5-year trend-9%

Band labels compare this category against the corpus of 838 scored CPSC product categories, see the full methodology for the exact weighting of each factor.

What the CPSC Data Shows

Across the 20-year NEISS window from 2005 to 2024, injury counts for rug shampooers are roughly flat over the last five years, with the busiest year on record being 2011 (1,421 estimated ER visits) and the quietest 2023 (417 estimated visits). The single most common ER diagnosis is strain, sprain to the lower trunk, accounting for approximately 2,345 visits across the 20-year NEISS window, followed by other to the lower trunk (1,713 cases). The 45-54 age group absorbs the largest share of injuries, about 3,328 cases over the NEISS window, and females appear slightly more often than the opposite sex in that cohort. Severity outcomes from the NEISS disposition field show that 1.7% of ER visits involving this product end in hospital admission or transfer.

Beyond the hospital-sampled NEISS projections, this page also aggregates 21 consumer incident reports filed directly on SaferProducts.gov, plus 20 anonymized ER narratives - together forming a layered picture of how rug shampooers fail in real households. Every figure on this page comes from CPSC-published data: NEISS projects national estimates from a probability sample of about 100 U.S. hospital emergency departments, while SaferProducts.gov collects voluntary reports from consumers, manufacturers, and clinicians. The danger score, trend indicators, and demographic breakdowns update automatically when CPSC releases a new yearly NEISS file, which is why this page is dated 2024-12-31. For regulatory context, consult CPSC recall notices and the SaferProducts.gov public database linked below.

Annual Injury Estimates (2005–2024)

05001K2K 20052008201120142017202020232024 836
Estimated annual emergency-room visits for Rug Shampooers, CPSC NEISS

Source: CPSC NEISS national injury estimates As of 2024

Source: CPSC NEISS national estimates Injuries represent ER-treated cases only

Who Gets Injured?

Age Group Male Female Total
0-4 121 292 413
5-14 69 190 259
15-24 358 1,335 1,693
25-34 697 2,129 2,826
35-44 637 2,326 2,963
45-54 1,059 2,269 3,328
55-64 504 1,496 2,000
65-74 123 1,195 1,318
75+ 351 717 1,068

Most Common Injuries

Body Part Diagnosis Est. Injuries
Lower Trunk Strain, Sprain 2,345
Lower Trunk Other 1,713
Shoulder Strain, Sprain 639
Toe Fracture 571
Upper Trunk Other 551
Toe Contusions, Abr. 542
Upper Trunk Strain, Sprain 450
Foot Contusions, Abr. 432
Shoulder Other 341
All Parts Body Poisoning 338
Foot Other 329
Knee Other 321
Lower Trunk Nerve Damage 314
Ankle Strain, Sprain 304
Head Contusions, Abr. 290

Severity Breakdown

Treated/examined And Released 97.6% (15,479)
Treated And Admitted/hospitalized 1.0% (155)
Treated And Transferred 0.7% (105)
Held For Observation 0.5% (75)
Left Without Being Seen 0.3% (46)

ER Visit Narratives

Real anonymized emergency room reports from the CPSC NEISS database.

Age 87 · Male · Upper Trunk · Other · 2024

87 YOM INJURED THORACIC BACK WHILE USING CARPET SHAMPOOER, LOST BALANCE, HIT COUNTER. DX- ACUTE THORACIC BACK PAIN

Age 26 · Female · Eyeball · Burn, Scald · 2024

26 YOF WAS BURNT BY A STEAM CLEANER ON EYE DX: BURN

Age 17 · Female · Hand · Contusions, Abr. · 2024

17YOF W/HX OF BOXER FRACTURE OF R HAND 6 MO AGO, PRESENTS W/PAIN AT THE BASE OF R FIFTH FINGER AFTER HER HAND WAS SQUISHED AGAINST THE WALL BY THE CARPET CLEANER WIELDED BY HER YOUNGER BROTHER. OCCURRED AT HOME. DX: HAND CONTUSION

Age 52 · Male · Upper Arm · Strain, Sprain · 2024

52YOM PATIENT WAS USING A CARPET CLEANER AND DEVELOPED UPPER BICEP PAIN DX: BICEPS TENDON TEAR

Age 70 · Female · Upper Trunk · Other · 2024

70YOF TO ER FOR CHEST WALL PAIN AFTER PT USED A CARPET CLEANER MACHINE ON HER CARPETS DX CHEST WALL PAIN

Age 39 · Female · All Parts Body · Anoxia · 2024

39 YOF. CARBON MONOXIDE EXPOSURE AFTER PT WAS HAVING HER CARPETS CLEANED & THE MACHINE FOR THE CARPET CLEANER WAS INSIDE & PT WAS IN THE ROOM. DX: CARBON MONOXIDE EXPOSURE

Age 81 · Female · All Parts Body · Poisoning · 2024

81 YOF C/O FOOT PAIN AFTER STEPPING ON A SHAMPOO CARPET CLEANER, ALSO FOUND TO HAVE HEME POSITIVE STOOLS, IS TAKING ***, DX: UPPER GI BLEED, PERIPHERAL EDEMA, FOOT PAIN

Age 62 · Male · Upper Trunk · Other · 2024

62YOM, PRESENTS WITH 10 MINTUES EPISODE OF SUBJECTIVE PALPITATIONS WHILE WAS SHAMPOOING THE CARPET TODAY, DX: PALPITATIONS

Age 65 · Male · Lower Trunk · Strain, Sprain · 2024

65YOM SHE HAD BEEN CLEANING HER CARPET WITH A *** CARPET CLEANER WHEN SHE DEVELOPED LEFT-SIDED LOW BACK PAIN DX LOW BACK STRAIN

Age 16 · Male · Toe · Fracture · 2024

16YOM WAS CHASING DOG AND BUMPED HIS LITTLE TOE ON A CARPET CLEANER. DX: LEFT 5TH TOE FX

Age 21 · Male · Foot · Contusions, Abr. · 2024

21YOM DROPPED A CARPET SHAMPOOER ONTO FOOT. DX: LEFT FOOT CONT

Age 60 · Female · Knee · Other · 2024

60YOF FELL TODAY WHEN SHE TRIPPED OVER A CARPET CLEANER SHAMPOOER AT HOME. DX BILATERAL KNEE PAIN, LEFT SHOULDER PAIN

Consumer Incident Reports

Reports filed by consumers on SaferProducts.gov.

9/7/2017 · Incident, No Injury · Hoover, Inc · New Hampshire

I bought a new Hoover carpet washer from amazon, used it once and stored in the basement for a few months. The second time I went to use it I plugged it in, turned it on and the plug started arcing and sparking. After a few seconds the wire separated from the plug, leaving the plug still in the outlet. The outlet and wall were both covered in black soot and room was filled with a smokey haze of burt electrical and plastic. The house breaker did not trip. There was no extension to the house or personal injury. Hoover Techtronic floor care technology limited Model FH50150 Mfg. Code - J 16C AT

8/31/2018 · Incident, No Injury · BISSELL Homecare, Inc · Pennsylvania

I had prepared the spot clean for use as per the instructions. I plugged it into my wall and turned on the power button. I started to use the hose vaccuum and pressed/held the soap water button on the hose. Sparks and flames and a loud buzzing noise shot out of the vents under the waste water collection side. There was a bad burning smell. I pushed the power to turn off and unplugged.

8/22/2024 · Incident, No Injury · BISSELL Homecare, Inc · Maryland

while using it, it was heating up very fast, like boiling, and during use burning smell was coming out. and it didnt clean nothing

8/19/2016 · Incident, No Injury · BISSELL Homecare, Inc · Indiana

Purchased a Bissell Proheat2x. Used one time, two months later attempted to use again when a smell of a rubber fire filled the room. I shut it off within seconds. I then examined the machine and realized my two brush bars were frozen. I took off the bar guard to see if I could determine what the issue was. It was then that I realized the bar that drives the belts was rusted stiff. I spent several minutes calling the Bissell 800 help line. They referred me to a service center that was two states away. Non the less I spent another few minutes calling the service center. When I returned to the machine after speaking with the service center, I realized the machine was still smoking. I then took the machine outside.

7/25/2022 · Incident, No Injury · Hoover, Inc · North Carolina

Hoover Power Dash Pet carpet shampooer experience loud noise in June, replaced belt and motor burning with large amount of smoke on 7/24/22. We almost doused it with water thinking it might flame even after unplugging it. Tried reaching out to Hoover online chat service twice and it never connected.

7/19/2021 · No Incident, No Injury · Harbor Freight Tools · Indiana

I recently bought a 1500 watt steam cleaner kit from Harbor freight with the logo name on the box central machinery. While using the product with the attachments the handle would become so hot it made my skin red and would burn. It would take 10 minutes for the handle to cool off until it could be used again. With the handle being so hot I was unable to use the lock function on the handle as instructed when the machine is on and not in use. Without the attachment the handle became warm. The hose in the machine also would become hot during use which would cause discomfort if your leg or other body surfaces would come in contact with it. When using the window squeegee attachment and other attachments hot water would expel from the handle and attachment connection zone hitting my arms and hands. The handle also got hot during this time. I read the handbook multiple times to ensure I was attaching correctly. I believe the product i received is faulty. Most online reviews for this product do not report this issue. I plan to return this product later this week for refund due to risk of severe burn by either hot plastic or water would Have occurred if I continued use.

7/15/2011 · Incident, No Injury · Hoover, Inc · Michigan

I was using a Hoover Steamvac carpet cleaner on our livingroom carpet when the machine suddenly began to buzz and emit white smoke. I turned the On/Off switch to Off but the machine continued to buzz, and billow large amounts of smoke. I ran to the outlet and unplugged it but the unit had become extremely hot very, very quickly and scorched the carpet beneith where it malfunctioned. I carried the machine outdoors where it continued to smoke for almost ten minutes.

6/7/2011 · Incident, No Injury · Hoover, Inc · Arizona

the safety latch that allows the steam cleaner to recline suddenly broke while I was carrying the empty unit up a flight of stairs and causing the unit to suddenly buckle backwards. I was able to jump out of the way of the flying handle, but it could have caused a serious injury to a child or animal. This was the very first time that this product had been used. A similar thing happened at the appliance retailer where I work. The recline lever only catches a very small brittle piece of plastic that snapped off with the weight of the machine.

Showing 8 of 21 reports.

Product Recalls

Search for active and past recalls related to rug shampooers on the CPSC website.

Compare beyond Laundry & Household Appliances

Nationwide peers by danger score, ER volume & hospitalization

Three PlainSafety-derived comparison paths for Rug Shampooers: cross-group products nearest on danger score (30/100), estimated annual ER visits (793/yr), and hospitalization share (1.7%). Same-group neighbours stay in Related Products above.

Read with this product

About this data

CPSC National Electronic Injury Surveillance System (NEISS) 2005–2024 and SaferProducts.gov consumer incident reports form the basis of this page. Injury estimates are based on a nationally representative probability sample of U.S. hospital emergency departments.

According to PlainSafety's CPSC NEISS corpus ranking, Rug Shampooers ranks #659 of 838 scored CPSC product categories by PlainSafety danger score and #550 of 838 by 20-year estimated ER injury volume.

Frequently Asked Questions

Where does rug shampooers rank on danger score versus ER volume?

Among 838 scored CPSC product categories, rug shampooers ranks #659 by PlainSafety danger score (30/100) and #550 by 20-year estimated ER injury volume (793/yr). The two rankings come from the same NEISS extract and are not the same order.

What are the most common injuries from rug shampooers?

The most common injury is strain, sprain to the lower trunk, accounting for approximately 2,345 injuries over 20 years.

Are injuries from rug shampooers increasing or decreasing?

Stable over 5 years.

Who is most at risk for rug shampooers injuries?

The 45-54 age group accounts for the most injuries, with approximately 3,328 cases recorded over 20 years. Females are more frequently injured in this age group.

What happens when someone is injured by rug shampooers?

Of all ER visits involving rug shampooers, approximately 1.7% result in hospital admission. The majority of patients (98.3%) are treated and released from the emergency department.

How can I report a safety problem with rug shampooers?

You can file a consumer incident report at SaferProducts.gov, the official CPSC reporting portal. Reports help the CPSC identify emerging hazards and trigger investigations or recalls. You can also call the CPSC hotline at 1-800-638-2772.

Data on Rug Shampooers is compiled directly from CPSC NEISS and SaferProducts.gov records, current through 2024. See our methodology for details.

Disclaimer: This page is for informational purposes only and is not affiliated with the CPSC.

PlainSafety is rendered directly from U.S. Consumer Product Safety Commission recall and incident records, no number is typed in by an editor. Product recall timelines and hazard labels are drawn from CPSC recall records for this product. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.