30
CPSC NEISS Data 2005–2024

Rug Shampooers

Twenty years of CPSC NEISS emergency-room records for this consumer product category, combined with demographic breakdowns, multi-year injury trends, and matching recall notices.

Laundry & Household Appliances · CPSC Code 114

Stable over 5 years

The verdict

Rug Shampooers carry a danger score of 30/100 (low risk), driven by roughly 793 ER-treated injuries a year that are roughly flat over the last five years.

30/100
danger score (low risk)
793
ER visits per year (avg)
1.7%
end in hospital admission
45-54
most-injured age group

Every figure is rendered from the CPSC NEISS record for product code 114 - last data year 2024.

PlainSafety danger score

0/100100/10030/100
PlainSafety danger score

Source: CPSC NEISS danger-score model As of 2024

How this 30/100 score is built

The score is computed from four CPSC-derived factors for rug shampooers - no opinion, no editorializing:

  • Injury volume793 ER visits/yr
  • Severity (hospitalization rate)1.7%
  • Fatality rate0.00%
  • 5-year trend-9%

See the full methodology for the exact weighting of each factor.

What the CPSC Data Shows

Rug Shampooers (CPSC product code 114, in the Laundry & Household Appliances category) generate an estimated 793 emergency-room visits every year in the United States, adding up to roughly 15,865 ER-treated injuries across the 20-year span from 2005 to 2024. PlainSafety derives a danger score of 30/100 for this category (low risk), combining raw injury volume, demographic reach, severity of outcome, and multi-year trend. The five-year trajectory shows that injury counts are roughly flat over the last five years, with the busiest year on record being 2011 (1,421 estimated ER visits) and the quietest 2023 (417 estimated visits).

The single most common ER diagnosis for rug shampooers is strain, sprain to the lower trunk, accounting for approximately 2,345 visits across the 20-year NEISS window, followed by other to the lower trunk (1,713 cases). The 45-54 age group absorbs the largest share of injuries, about 3,328 cases over the NEISS window, and females appear slightly more often than the opposite sex in that cohort. Severity outcomes from the NEISS disposition field show that 1.7% of ER visits involving this product end in hospital admission or transfer.

Beyond the hospital-sampled NEISS projections, this page also aggregates 21 consumer incident reports filed directly on SaferProducts.gov, plus 20 anonymized ER narratives - together forming a layered picture of how rug shampooers fail in real households. Every figure on this page comes from CPSC-published data: NEISS projects national estimates from a probability sample of about 100 U.S. hospital emergency departments, while SaferProducts.gov collects voluntary reports from consumers, manufacturers, and clinicians. The danger score, trend indicators, and demographic breakdowns update automatically when CPSC releases a new yearly NEISS file, which is why this page is dated 2024-12-31. For regulatory context, consult CPSC recall notices and the SaferProducts.gov public database linked below.

793
Injuries / Year
1.7%
Hospitalization Rate
0.00%
Fatality Rate

Annual Injury Estimates (2005–2024)

05001K2K 20052008201120142017202020232024 836
Estimated annual emergency-room visits for Rug Shampooers, CPSC NEISS

Source: CPSC NEISS national injury estimates As of 2024

Source: CPSC NEISS national estimates CPSC NEISS national estimates Injuries represent ER-treated cases only

Who Gets Injured?

Age Group Male Female Total
0-4 121 292 413
5-14 69 190 259
15-24 358 1,335 1,693
25-34 697 2,129 2,826
35-44 637 2,326 2,963
45-54 1,059 2,269 3,328
55-64 504 1,496 2,000
65-74 123 1,195 1,318
75+ 351 717 1,068

Most Common Injuries

Body Part Diagnosis Est. Injuries
Lower Trunk Strain, Sprain 2,345
Lower Trunk Other 1,713
Shoulder Strain, Sprain 639
Toe Fracture 571
Upper Trunk Other 551
Toe Contusions, Abr. 542
Upper Trunk Strain, Sprain 450
Foot Contusions, Abr. 432
Shoulder Other 341
All Parts Body Poisoning 338
Foot Other 329
Knee Other 321
Lower Trunk Nerve Damage 314
Ankle Strain, Sprain 304
Head Contusions, Abr. 290

Severity Breakdown

Treated/examined And Released 97.6% (15,479)
Treated And Admitted/hospitalized 1.0% (155)
Treated And Transferred 0.7% (105)
Held For Observation 0.5% (75)
Left Without Being Seen 0.3% (46)

ER Visit Narratives

Real anonymized emergency room reports from the CPSC NEISS database.

Age 87 · Male · Upper Trunk · Other · 2024

87 YOM INJURED THORACIC BACK WHILE USING CARPET SHAMPOOER, LOST BALANCE, HIT COUNTER. DX- ACUTE THORACIC BACK PAIN

Age 26 · Female · Eyeball · Burn, Scald · 2024

26 YOF WAS BURNT BY A STEAM CLEANER ON EYE DX: BURN

Age 17 · Female · Hand · Contusions, Abr. · 2024

17YOF W/HX OF BOXER FRACTURE OF R HAND 6 MO AGO, PRESENTS W/PAIN AT THE BASE OF R FIFTH FINGER AFTER HER HAND WAS SQUISHED AGAINST THE WALL BY THE CARPET CLEANER WIELDED BY HER YOUNGER BROTHER. OCCURRED AT HOME. DX: HAND CONTUSION

Age 52 · Male · Upper Arm · Strain, Sprain · 2024

52YOM PATIENT WAS USING A CARPET CLEANER AND DEVELOPED UPPER BICEP PAIN DX: BICEPS TENDON TEAR

Age 70 · Female · Upper Trunk · Other · 2024

70YOF TO ER FOR CHEST WALL PAIN AFTER PT USED A CARPET CLEANER MACHINE ON HER CARPETS DX CHEST WALL PAIN

Age 39 · Female · All Parts Body · Anoxia · 2024

39 YOF. CARBON MONOXIDE EXPOSURE AFTER PT WAS HAVING HER CARPETS CLEANED & THE MACHINE FOR THE CARPET CLEANER WAS INSIDE & PT WAS IN THE ROOM. DX: CARBON MONOXIDE EXPOSURE

Age 81 · Female · All Parts Body · Poisoning · 2024

81 YOF C/O FOOT PAIN AFTER STEPPING ON A SHAMPOO CARPET CLEANER, ALSO FOUND TO HAVE HEME POSITIVE STOOLS, IS TAKING ***, DX: UPPER GI BLEED, PERIPHERAL EDEMA, FOOT PAIN

Age 62 · Male · Upper Trunk · Other · 2024

62YOM, PRESENTS WITH 10 MINTUES EPISODE OF SUBJECTIVE PALPITATIONS WHILE WAS SHAMPOOING THE CARPET TODAY, DX: PALPITATIONS

Age 65 · Male · Lower Trunk · Strain, Sprain · 2024

65YOM SHE HAD BEEN CLEANING HER CARPET WITH A *** CARPET CLEANER WHEN SHE DEVELOPED LEFT-SIDED LOW BACK PAIN DX LOW BACK STRAIN

Age 16 · Male · Toe · Fracture · 2024

16YOM WAS CHASING DOG AND BUMPED HIS LITTLE TOE ON A CARPET CLEANER. DX: LEFT 5TH TOE FX

Age 21 · Male · Foot · Contusions, Abr. · 2024

21YOM DROPPED A CARPET SHAMPOOER ONTO FOOT. DX: LEFT FOOT CONT

Age 60 · Female · Knee · Other · 2024

60YOF FELL TODAY WHEN SHE TRIPPED OVER A CARPET CLEANER SHAMPOOER AT HOME. DX BILATERAL KNEE PAIN, LEFT SHOULDER PAIN

Consumer Incident Reports

Reports filed by consumers on SaferProducts.gov.

9/7/2017 · Incident, No Injury · Hoover, Inc · New Hampshire

I bought a new Hoover carpet washer from amazon, used it once and stored in the basement for a few months. The second time I went to use it I plugged it in, turned it on and the plug started arcing and sparking. After a few seconds the wire separated from the plug, leaving the plug still in the outlet. The outlet and wall were both covered in black soot and room was filled with a smokey haze of burt electrical and plastic. The house breaker did not trip. There was no extension to the house or personal injury. Hoover Techtronic floor care technology limited Model FH50150 Mfg. Code - J 16C AT

8/31/2018 · Incident, No Injury · BISSELL Homecare, Inc · Pennsylvania

I had prepared the spot clean for use as per the instructions. I plugged it into my wall and turned on the power button. I started to use the hose vaccuum and pressed/held the soap water button on the hose. Sparks and flames and a loud buzzing noise shot out of the vents under the waste water collection side. There was a bad burning smell. I pushed the power to turn off and unplugged.

8/22/2024 · Incident, No Injury · BISSELL Homecare, Inc · Maryland

while using it, it was heating up very fast, like boiling, and during use burning smell was coming out. and it didnt clean nothing

8/19/2016 · Incident, No Injury · BISSELL Homecare, Inc · Indiana

Purchased a Bissell Proheat2x. Used one time, two months later attempted to use again when a smell of a rubber fire filled the room. I shut it off within seconds. I then examined the machine and realized my two brush bars were frozen. I took off the bar guard to see if I could determine what the issue was. It was then that I realized the bar that drives the belts was rusted stiff. I spent several minutes calling the Bissell 800 help line. They referred me to a service center that was two states away. Non the less I spent another few minutes calling the service center. When I returned to the machine after speaking with the service center, I realized the machine was still smoking. I then took the machine outside.

7/25/2022 · Incident, No Injury · Hoover, Inc · North Carolina

Hoover Power Dash Pet carpet shampooer experience loud noise in June, replaced belt and motor burning with large amount of smoke on 7/24/22. We almost doused it with water thinking it might flame even after unplugging it. Tried reaching out to Hoover online chat service twice and it never connected.

7/19/2021 · No Incident, No Injury · Harbor Freight Tools · Indiana

I recently bought a 1500 watt steam cleaner kit from Harbor freight with the logo name on the box central machinery. While using the product with the attachments the handle would become so hot it made my skin red and would burn. It would take 10 minutes for the handle to cool off until it could be used again. With the handle being so hot I was unable to use the lock function on the handle as instructed when the machine is on and not in use. Without the attachment the handle became warm. The hose in the machine also would become hot during use which would cause discomfort if your leg or other body surfaces would come in contact with it. When using the window squeegee attachment and other attachments hot water would expel from the handle and attachment connection zone hitting my arms and hands. The handle also got hot during this time. I read the handbook multiple times to ensure I was attaching correctly. I believe the product i received is faulty. Most online reviews for this product do not report this issue. I plan to return this product later this week for refund due to risk of severe burn by either hot plastic or water would Have occurred if I continued use.

7/15/2011 · Incident, No Injury · Hoover, Inc · Michigan

I was using a Hoover Steamvac carpet cleaner on our livingroom carpet when the machine suddenly began to buzz and emit white smoke. I turned the On/Off switch to Off but the machine continued to buzz, and billow large amounts of smoke. I ran to the outlet and unplugged it but the unit had become extremely hot very, very quickly and scorched the carpet beneith where it malfunctioned. I carried the machine outdoors where it continued to smoke for almost ten minutes.

6/7/2011 · Incident, No Injury · Hoover, Inc · Arizona

the safety latch that allows the steam cleaner to recline suddenly broke while I was carrying the empty unit up a flight of stairs and causing the unit to suddenly buckle backwards. I was able to jump out of the way of the flying handle, but it could have caused a serious injury to a child or animal. This was the very first time that this product had been used. A similar thing happened at the appliance retailer where I work. The recline lever only catches a very small brittle piece of plastic that snapped off with the weight of the machine.

Showing 8 of 21 reports.

Product Recalls

Search for active and past recalls related to rug shampooers on the CPSC website.

Frequently Asked Questions

How dangerous are rug shampooers?

Based on 20 years of CPSC data, rug shampooers have a danger score of 30/100 (low risk). An estimated 793 ER-treated injuries occur annually in the U.S. related to this product category.

What are the most common injuries from rug shampooers?

The most common injury is strain, sprain to the lower trunk, accounting for approximately 2,345 injuries over 20 years.

Are injuries from rug shampooers increasing or decreasing?

Stable over 5 years.

Who is most at risk for rug shampooers injuries?

The 45-54 age group accounts for the most injuries, with approximately 3,328 cases recorded over 20 years. Females are more frequently injured in this age group.

What happens when someone is injured by rug shampooers?

Of all ER visits involving rug shampooers, approximately 1.7% result in hospital admission. The majority of patients (98.3%) are treated and released from the emergency department.

How can I report a safety problem with rug shampooers?

You can file a consumer incident report at SaferProducts.gov, the official CPSC reporting portal. Reports help the CPSC identify emerging hazards and trigger investigations or recalls. You can also call the CPSC hotline at 1-800-638-2772.

Safety Guides

What this means for you

Treat the 30/100 score as relative risk between products, not your personal odds of injury.

  • See where this category ranks against every other tracked product. Full rankings
  • Injuries cluster in the 45-54 age group, take extra care if that describes your household.
  • Check for active recalls on this product before you assume it is safe. CPSC recalls

NEISS estimates ER-treated injuries from a national probability sample of hospitals; they do not capture injuries treated elsewhere or not treated at all.

Data: CPSC National Electronic Injury Surveillance System (NEISS) 2005–2024 and SaferProducts.gov consumer incident reports. Injury estimates are based on a nationally representative probability sample of U.S. hospital emergency departments. This page is for informational purposes only and is not affiliated with the CPSC.