CPSC NEISS · code 133

Other Water Heaters

Other Water Heaters: danger rank #684 of 838 is not ER-volume rank #754 of 838 (132 estimated ER visits a year; rising by about 45% over the last five years).

Laundry & Household Appliances CPSC NEISS through 2024

Danger score versus ER volume

Danger score versus ER volume

According to CPSC NEISS 2005-2024, Other Water Heaters ranks #684 of 838 by danger score (29/100) at ER-volume #754 of 838 (132/yr). They are not the same ranking.

#684
danger rank of 838
#754
ER-volume rank of 838
29/100
danger score
132/yr
estimated ER visits (avg)

Danger score combines injury volume, hospitalization, fatality, and five-year trend. ER volume is the average annual NEISS estimate alone. Rank 1 is highest on each list.

Where this category's danger score sits nationally

Danger score (29/100) across 838 scored CPSC product categories

29 Among the lowest lower than 82% of 838 product categories

scored CPSC product categories, bucketed by value

Each bar is a band; taller bars hold more product categories. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source CPSC NEISS, PlainSafety danger-score model · 2024

Composite verdict

Composite Safety Score: 28/100

One verdict blending 4 independently-sourced dimensions from two separate CPSC systems, each benchmarked against all 838 scored product categories by percentile rather than raw value, so no single huge-volume category can dominate the scale.

B
Dimension Value National percentile Weight applied Source
Injury severity (hospitalization + fatality blend) 0 0th 35% CPSC NEISS 20-year severity index
Annual ER injury volume 132 10th 30% CPSC NEISS estimated annual ER-treated injuries
5-year injury trend +45% 92nd 15% CPSC NEISS 5-year % change in ER-treated injuries
Consumer incident reports 19 55th 20% CPSC SaferProducts.gov public incident report count

Methodology: each dimension is ranked against the full population's p10/p25/p50/p75/p90 breakpoints and interpolated to a 0-100 percentile; the composite is the weighted average of available percentiles. See methodology for the full benchmark table.

Where 2,115 estimated ER injuries land on the body

Body-part shares from the same CPSC NEISS injury_types extract for product code 133. Segments sum to 2,115 - a body-map mix, not a danger score or ER-volume rank.

Two danger lenses

Same-group peer scores and this product's dial

The bars compare PlainSafety danger scores inside the Laundry & Household Appliances group (same CPSC NEISS extract). The dial is this product's score alone on the Low/Moderate/High bands. Do not read a peer bar as an ER-visit count.

Laundry & Household Appliances danger scores

1. Propane, Lp Or Butane Gas…49/1002. Vacuum Cleaners40/1003. Electric Blankets Or Shee…38/1004. Washing Machines, Other O…37/1005. Clothes Dryers, Not Speci…37/1006. Electric Heating Pads37/1007. Automatic Garage Doors Or…35/1008. Other Water Heaters29/100
Higher score = higher composite danger in this group. Peer set is other scored products sharing the same CPSC group.
0/100100/10029/100
PlainSafety danger score · Other Water Heaters

Source: CPSC NEISS danger-score model As of 2024

How this 29/100 score is built

The score is computed from four CPSC-derived factors for other water heaters - no opinion, no editorializing:

  • Injury volume 132 ER visits/yr Low volume
  • Severity (hospitalization rate) 0.0% Low admission rate
  • Fatality rate 0.00% No recorded fatalities
  • 5-year trend+45%

Band labels compare this category against the corpus of 838 scored CPSC product categories, see the full methodology for the exact weighting of each factor.

What the CPSC Data Shows

Across the 20-year NEISS window from 2005 to 2024, injury counts for other water heaters are rising by about 45% over the last five years, with the busiest year on record being 2022 (351 estimated ER visits) and the quietest 2016 (16 estimated visits). The single most common ER diagnosis is contusions, abr. to the hand, accounting for approximately 177 visits across the 20-year NEISS window, followed by other to the lower trunk (165 cases). The 25-34 age group absorbs the largest share of injuries, about 499 cases over the NEISS window, and males appear slightly more often than the opposite sex in that cohort. Severity outcomes from the NEISS disposition field show that 0.0% of ER visits involving this product end in hospital admission or transfer.

Beyond the hospital-sampled NEISS projections, this page also aggregates 19 consumer incident reports filed directly on SaferProducts.gov, plus 20 anonymized ER narratives - together forming a layered picture of how other water heaters fail in real households. Every figure on this page comes from CPSC-published data: NEISS projects national estimates from a probability sample of about 100 U.S. hospital emergency departments, while SaferProducts.gov collects voluntary reports from consumers, manufacturers, and clinicians. The danger score, trend indicators, and demographic breakdowns update automatically when CPSC releases a new yearly NEISS file, which is why this page is dated 2024-12-31. For regulatory context, consult CPSC recall notices and the SaferProducts.gov public database linked below.

Annual Injury Estimates (2005–2024)

0100200300400 200520072010201220152018202020222024 106
Estimated annual emergency-room visits for Other Water Heaters, CPSC NEISS

Source: CPSC NEISS national injury estimates As of 2024

Source: CPSC NEISS national estimates Injuries represent ER-treated cases only

Who Gets Injured?

Age Group Male Female Total
0-4 44 79 123
5-14 55 0 55
15-24 157 0 157
25-34 441 58 499
35-44 416 17 433
45-54 446 0 446
55-64 193 16 209
65-74 81 0 81
75+ 0 112 112

Most Common Injuries

Body Part Diagnosis Est. Injuries
Hand Contusions, Abr. 177
Lower Trunk Other 165
Upper Trunk Burn, Scald 149
Eyeball Foreign Body 148
Foot Contusions, Abr. 100
Face Burns, Thermal 97
Finger Laceration 89
Upper Trunk Other 82
Lower Arm Burns, Thermal 81
Upper Arm Burn, Scald 78
Upper Arm Other 76
Finger Hematoma 73
Lower Leg Contusions, Abr. 73
Lower Trunk Strain, Sprain 73
Foot Burn, Scald 71

Severity Breakdown

Treated/examined And Released 100.0% (2,115)

ER Visit Narratives

Real anonymized emergency room reports from the CPSC NEISS database.

Age 39 · Male · Not Stated/unk · Other · 2024

39YOM C/O SEIZURE S/P PT WAS FOUND BY EMS STUCK IN THE BASEMENT OF HIS HOME IN BETWEEN THE WATER HEATER AND FURNACE AFTER HE FELL DURING A SEIZURE. NO INJURIES REPORTED. DX: SEIZURE

Age 221 · Male · All Parts Body · Anoxia · 2024

21MOM PRESENTS FOR POSSIBLE CARBON MONOXIDE EXPOSURE AFTER FATHER SMELLED ROTTEN EGG SMELL AND CARBON MONOXIDE WAS DETECTED IN AIR OF THEIR APARTMENT UNIT. THE SOURCE FOUND TO BE A HOT WATER HEATER WITH IMPROPER EXHAUST VENTILATION NEXT TO A WINDOW. DX: CARBON MONOXIDE EXPOSURE

Age 84 · Female · Head · Internal Injury · 2024

84YOF SLIPPED ON WATER FROM A LEAKING WATER HEATER AND FELL, STRIKING HER HEAD ON THE WALL DX: CLOSED HEAD INJURY

Age 66 · Male · Lower Arm · Burns, Thermal · 2022

66YOM PRESENTS TO ED W/ BURN TO HIS LEFT ARM. PT REPORTS INTOXICATED 3 NIGHTS AGO FELL INTO SOME FIRE EMBERS AFTER TRIPPING OVER A HOT WATER HEATER NEAR THE FIRE. PT WENT INSIDE, WASHED OFF BURN AND APPLIED BACTRACIN. PT SAW PCP THAN SENT TO THE ED. ETOH: NOT STATED DX: LEFT ARM SWELLING, PARTIAL THICKNESS BURN OF MUTLIPLE SITES OF LEFT UPPER EXTREMITY

Age 60 · Male · Face · Burns, Thermal · 2022

60 YOM LIGHTING PROPANE WATER HEATER WHEN IT FLASHED BURNING FACE AND CHEST DX: BURNS FACE AND CHEST, NO FIRE DEPT ATTENDED

Age 40 · Male · Eyeball · Foreign Body · 2021

40 YOM WAS WORKING ON HOT WATER HEATER WHEN IT BLEW UP AND INJURED EYES DX FOREIGN BODY IN EYE

Age 21 · Male · Shoulder · Strain, Sprain · 2021

21YOM WAS AT HOME ATTEMPTING TO LIFT WATER HEATER AND INJURED SHOULDER DX SHOULDER STRAIN

Age 47 · Male · Elbow · Other · 2021

47 YOM WAS LIFTING A HEAVY HOT WATER TANK 45 MINUTES PRIOR TO ARRIVAL WHEN HE FELT A POP IN RIGHT ELBOW REGION, NO TRAUMATIC INJURY NOTED ON EXAM. DX: RIGHT ELBOW PAIN

Age 25 · Male · Hand · Fracture · 2021

25YOM WAS MOVING A WATER HEATER THAT FELL ON HAND DX: FRACTURED HAND

Age 33 · Male · Lower Trunk · Other · 2020

33 YOM WAS LIFTING A WATER HEATER A FEW DDAYS AGO AND AFTERWARDS STARTED HAVING LOW BCK PAIN. DX: BACK PAIN

Age 45 · Male · Upper Arm · Burn, Scald · 2020

45 YOM BURN TO UPPER ARM, HOT WATER HEATER HOSE BUSTED SPRAYING HOT WATER TO UPPER ARMDX: PARTIAL THICKNESS BURN OF RIGHT UPPER ARM

Age 59 · Female · Hand · Crushing · 2020

59YOF WITH HAND INJURY, CAUGHT BETWEEN WALL AND WATER HEATER DX: CRUSH INJURY

Consumer Incident Reports

Reports filed by consumers on SaferProducts.gov.

8/28/2025 · Incident, No Injury · NAVIEN AMERICA, INC · California

I saw the error code of Tankless heater Boiler, and opened the boiler cabinet. I found water accumulated inside, evidence of water leakage from the boiler components, and corrosion of all components beneath the boiler components due to water damage.

8/23/2011 · Incident, No Injury · ALTERNATIVE ENERGY CONCEPTS INC · North Carolina

We had a solar water heater installed in Dec. 2009. The system is mounted on the water heater. It has two loops. One pumps water to the roof to panels where it is heated. The water returns through a heat exchanger. The second loop takes water from the water heater and runs it through the heat exchanger, then returns it to the water tank. This system won't heat the water tank past 160F, but the individual pipes can see temperatures well above 200F. For this reason, the pipes should all be copper or stainless steel (per the installation manual). The contractor, contrary to the above, used plastic (PEX) pipes on the water tank loop. One of the pipes on the water tank side ruptured and spilled about 2000 gallons (before it was detected and stopped) into the house. It caused about $63,000 worth of damage. Luckily, no one was standing nearby when this pipe ruptured because a person could have been sprayed with 200F water. The contractor reported that he and many other solar water heater installers used PEX pipe up until about 2 years ago. There are probably thousands of these installations out there, and they will eventually fail in all likelihood.

7/28/2017 · Incident, No Injury · HTP, Inc (DBA Heat Transfer Products) · California

I own and installed a "combination boiler" (combi boiler) manufactured by Heat Transfer Products (HTP), model number eftc-199W. This appliance provides hot water for heating a building as well as hot water for domestic use such as bathing. The problem is with the temperature of the domestic hot water (DHW). Despite the temperature setting being set to 115°, it can get as hot as 160+° at a faucet. I have worked with HTP to resolve this problem, but it appears to me to be caused by a design defect. In addition, I recently learned that despite the product having the ETL logo on it as well as a certification number, ETL informs me that this product model is not certified. I believe that this product poses a serious scalding risk to consumers. I recently spoke to a staff member at the CPSC to get the status of the report I filed as entitled above. That staff member asked me to send a photo of the manufacturer's label and that photo is attached. Please note the ETL logo and certification. I looked into what tests were performed by ETL and what I found out is that this product is in fact not certified by ETL. I have written confirmation of this from ETL. Following is a link to a video that I took that shows exactly what and when this combination boiler delivers domestic hot water at temperatures exceeding 160°F even though the temperature is set to 115°F. 7-15-17 EFTC199W Test That Scalds.MP4

6/27/2022 · Injury, Seen by Medical Professional · GE Appliances, a Haier company · Virginia

The GE GEOSPRINGS WATER HEATER WE PURCHASED HAS BEEN LEAKING REFRIGERANT FOR YEARS AND GE WAS AWARE OF THIS BUT INSTEAD SAID WE HAD TO CHANGE THE FILTER AND FAN WHICH WE DID. I HAVE CONTACTED GE NUMEROUS TIMES AND THEN [REDACTED] WHO GE DUMPED THIS ON. GE SHOULD HAVE DONE RECALL AS IT IS VERY UNSAFE. I DEVELOPED A VERY BAD COUGH THAT IS PERSISTANT AND LIKELY CASUED BY THE LEAKING REFRIGERANT. I WAS NOT AWARE OF THE LEAKING REFRIGERANTUNTIL RECENTLY WHEN SEEING MANY OTHER COMPLAINTS AND LAWSUITS ONLINE. Same thing happened to my GE Hybrid Geospring Water Heater. The problem is really a leaking evaporator coil in the heat pump (top portion) of the water heater., and not the fan and filter as most clients have been told. The water heater repeatedly beeps but never actual shows an error code as it states in the manual that it should.Believe it or not, the evaporator coil may be freezing up due to low refrigerant levels, which triggers the filter alarm. GE knows all about this problem, and it is covered by the 10 year warranty FOR PARTS. Labor is not covered, even though this is a big defect. . You will need an HVAC service tech to fix this problem, HOWEVER IT IS NOT REALLY SAFE AS MORE REFRIGERANT WOULD BE RELEASED IN THE AIR.. Last, but not least, owners need to report this to the Consumer Product in my opinion A RECALL IS IN ORDER HERE. After all, the thought that 410A refrigerant is leaking into my ANYTHING BUT SAFE! It is very unethical and unsafe of GE the way they have handled our case.

4/21/2015 · Incident, No Injury · Challenger Supply Holding · Connecticut

Known defective Quietside DPW-120, unit from Daesung manufacturer, installed 3/2012 broke 2/2015 during snowstorm, flooded basement, corroded gas connection, had to be replaced before pipes froze. Contacted distributor for South Korean manufacturer, Challenger Supply Holdings, Inc. in TX, spoke with [REDACTED] of TX distributor at [REDACTED] on March 23, 2015, sent information which he forwarded to SK, but no response. Left 2nd message on April 17, 2015, no response yet.

4/20/2019 · Incident, No Injury · GE Appliances, a Haier company · Georgia

The hot water heater short circuited and melted the wires in the hot water heater. The insulation on the power wires melted before the circuit breaker tripped.

4/11/2019 · Incident, No Injury · GE Appliances, a Haier company · Pennsylvania

This is for a GE Geosprint Heat Pump Hot Water Heater. The Clean Filter light is on and beeps, I cleaned the filter, attempted to reset the alert per instructions, but the light stays on and the beeping continues. The problem is a leaking evaporator coil in the heat pump (top portion) of the water heater. Believe it or not, the evaporator coil may be freezing up due to low refrigerant levels, which triggers the filter alarm. GE knows all about this problem. A RECALL IS IN ORDER HERE. 410A refrigerant is leaking into my home is ANYTHING BUT SAFE!

2/8/2024 · Incident, No Injury · SioGreen Inc · Kentucky

Our tankless water heater caught fire

Showing 8 of 19 reports.

Product Recalls

Search for active and past recalls related to other water heaters on the CPSC website.

Compare beyond Laundry & Household Appliances

Nationwide peers by danger score, ER volume & hospitalization

Three PlainSafety-derived comparison paths for Other Water Heaters: cross-group products nearest on danger score (29/100), estimated annual ER visits (132/yr), and hospitalization share (0.0%). Same-group neighbours stay in Related Products above.

Read with this product

About this data

CPSC National Electronic Injury Surveillance System (NEISS) 2005–2024 and SaferProducts.gov consumer incident reports form the basis of this page. Injury estimates are based on a nationally representative probability sample of U.S. hospital emergency departments.

According to PlainSafety's CPSC NEISS corpus ranking, Other Water Heaters ranks #684 of 838 scored CPSC product categories by PlainSafety danger score and #754 of 838 by 20-year estimated ER injury volume.

Frequently Asked Questions

Where does other water heaters rank on danger score versus ER volume?

Among 838 scored CPSC product categories, other water heaters ranks #684 by PlainSafety danger score (29/100) and #754 by 20-year estimated ER injury volume (132/yr). The two rankings come from the same NEISS extract and are not the same order.

What are the most common injuries from other water heaters?

The most common injury is contusions, abr. to the hand, accounting for approximately 177 injuries over 20 years.

Are injuries from other water heaters increasing or decreasing?

Up 45% over 5 years.

Who is most at risk for other water heaters injuries?

The 25-34 age group accounts for the most injuries, with approximately 499 cases recorded over 20 years. Males are more frequently injured in this age group.

What happens when someone is injured by other water heaters?

Of all ER visits involving other water heaters, approximately 0.0% result in hospital admission. The majority of patients (100.0%) are treated and released from the emergency department.

How can I report a safety problem with other water heaters?

You can file a consumer incident report at SaferProducts.gov, the official CPSC reporting portal. Reports help the CPSC identify emerging hazards and trigger investigations or recalls. You can also call the CPSC hotline at 1-800-638-2772.

Data on Other Water Heaters is compiled directly from CPSC NEISS and SaferProducts.gov records, current through 2024. See our methodology for details.

Disclaimer: This page is for informational purposes only and is not affiliated with the CPSC.

PlainSafety is rendered directly from U.S. Consumer Product Safety Commission recall and incident records, no number is typed in by an editor. Product recall timelines and hazard labels are drawn from CPSC recall records for this product. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.